Returns & Exchanges
At MEDITHERAPY, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all seals are intact and including any promotional gifts received with the purchase.
- 3.Label and Ship
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Refund
Once our warehouse inspects and approves your return, your refund will be processed back to your original payment method within 5-7 business days.