Frequently Asked Questions

Everything you need to know about your Meditherapy experience.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.

How long does shipping take?

Standard shipping typically takes 3-7 business days within the continental United States. International shipping times vary by location and usually range from 10-21 business days.

What is your return policy?

We offer a 30-day return policy for most unused and unopened items. If you are not satisfied with your purchase, please contact our support team to initiate a return or exchange.

How can I track my order?

Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery progress.

Are your products cruelty-free?

Yes, we are committed to ethical sourcing and ensure that all products sold under the Meditherapy brand are 100% cruelty-free and never tested on animals.

Can I modify or cancel my order after it has been placed?

Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 1 hour of placement by contacting our customer service team via live chat or email.